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TECHNOLOGY DEPLOYMENT

Residential & Commercial Field Services

Technicians. Fulfillment. Installation.

A leader in residential and commercial last mile W2 fulfillment services. The “clean boot, white glove” service provider with over 1,500 technicians nationally, completing +1M truck rolls a year. We deliver, install, service, upgrade, assemble and support an array of consumer and commercial products creating a high-quality customer experience in every interaction. Providing depth, flexibility, quality and efficiency to any business objective!

People. Process. Infrastructure. Results.

Markets Served

  • Video
  • Telecommunications
  • Consumer Electronics
  • Security
  • Smart Cities
  • Channels
  • Core Service Offerings
  • Turnkey. Flexible. Cost Efficient.

Video

  • Satellite, cable, streaming
  • RF distribution, wire management
  • Installation, provisioning, service support

Telecommunications

  • HFC and FTTH installations
  • Drop bury, coax and fiber splicing
  • 5G deployment, fixed wireless
  • Wireless and satellite internet

Consumer Electronics

  • IoT sensors and smart home devices
  • Modems, network extenders
  • TV mounting, home automation
  • Connected fitness/exercise equipment

Security

  • IP-based CAT5/6 wireless installation
  • System provisioning and upgrades
  • Equipment swaps and replacements

Smart Cities

  • LED lighting retrofits
  • Traffic and lighting control systems
  • Energy monitoring and analysis
  • Water management solutions
  • Full deployment, installation, program management

Channels

  • Residential
  • Multi-Dwelling Units (MDU)
  • Retail
  • Commercial
  • Smart Cities

Core Service Offerings

  • Nationwide W2 Workforce Deployment (background screens/ drug tested)
  • In-Home & Commercial Delivery
  • Product Installation & Provisioning
  • Product Sales, Training & Customer Education
  • Appointment Scheduling & Confirmations
  • Service Calls & Quality Assurance
  • Troubleshooting, Service & Customer Support
  • Call Center Operations
  • Equipment Upgrades & Swaps
  • Inventory, Fleet & Supply Chain Management
  • Warehousing & Product Delivery
  • APIs, KPIs, Analytics & Reporting

Turnkey. Flexible. Cost Efficient.

  • Nationwide technical workforce can support local to national fulfillment coverage
  • Scalable support services – staffing, scheduling, supply chain, training, support
  • System integration, APIs to directly schedule service/ installations
  • Real time analytics (work order status, back order, customer satisfaction, inventory)
  • NPS scores over 85 over last 10 years – 1M calls/ 400K audits
  • Safety focused management team
  • Proven reputation + track record of successful partnerships
  • Diversified industry capabilities

Markets Served

Video
  • Satellite, cable, streaming
  • RF distribution, wire management
  • Installation, provisioning, service support
Telecommunications
  • HFC and FTTH installations
  • Drop bury, coax and fiber splicing
  • 5G deployment, fixed wireless
  • Wireless and satellite internet
Consumer Electronics
  • IoT sensors and smart home devices
  • Modems, network extenders
  • TV mounting, home automation
  • Connected fitness/exercise equipment
Security
  • IP-based CAT5/6 wireless installation
  • System provisioning and upgrades
  • Equipment swaps and replacements
Smart Cities
  • LED lighting retrofits
  • Traffic and lighting control systems
  • Energy monitoring and analysis
  • Water management solutions
  • Full deployment, installation, program management
Channels
  • Residential
  • Multi-Dwelling Units (MDU)
  • Retail
  • Commercial
  • Smart Cities
Core Service Offerings
  • Nationwide W2 Workforce Deployment (background screens/ drug tested)
  • In-Home & Commercial Delivery
  • Product Installation & Provisioning
  • Product Sales, Training & Customer Education
  • Appointment Scheduling & Confirmations
  • Service Calls & Quality Assurance
  • Troubleshooting, Service & Customer Support
  • Call Center Operations
  • Equipment Upgrades & Swaps
  • Inventory, Fleet & Supply Chain Management
  • Warehousing & Product Delivery
  • APIs, KPIs, Analytics & Reporting
Turnkey. Flexible. Cost Efficient.
  • Nationwide technical workforce can support local to national fulfillment coverage
  • Scalable support services – staffing, scheduling, supply chain, training, support
  • System integration, APIs to directly schedule service/ installations
  • Real time analytics (work order status, back order, customer satisfaction, inventory)
  • NPS scores over 85 over last 10 years – 1M calls/ 400K audits
  • Safety focused management team
  • Proven reputation + track record of successful partnerships
  • Diversified industry capabilities

CORE SERVICE OFFERINGS

  • Nationwide Workforce
  • In-Home/ Commercial Delivery
  • Product Installation/ Provisioning
  • Product Sales/ Education
  • Quality Assurance
  • Troubleshooting, Service, and Support
  • Appointment Scheduling/ Confirmations
  • Equipment Upgrades and Swaps
  • Supply Chain Management
  • Call Center Support
  • Analytics/ Reporting

OneStep — Easy, Professional Smart Technology Installation

Now with one easy step consumers and businesses can order SmartConnect products and schedule an appointment with a Smart Tech Expert to deliver and install thousands of entertainment, consumer electronics and smart home products directly from their homes. We’re making smart home technology simple, quick and functional with OneStep. Go to  www.OneStepHome.com for more information and to browse and shop.

Proven Partners

CONNECT WITH US

MasTec Advanced Technologies 

6446 S. Kenton StreetSuite 100 Centennial, CO 80111

(800) 532-4991

ContactAT@mastec.com

Employment Verification

855-901-3099

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Discover a team with endless opportunities, growth, and support.