TECHNOLOGY DEPLOYMENT

Residential & Commercial Field Services

Technicians. Fulfillment. Installation.

A leader in residential and commercial last mile W2 fulfillment services. The “clean boot, white glove” service provider with over 1,500 technicians nationally, completing +1M truck rolls a year. We deliver, install, service, upgrade, assemble and support an array of consumer and commercial products creating a high-quality customer experience in every interaction. Providing depth, flexibility, quality and efficiency to any business objective!

People. Process. Infrastructure. Results.

Markets Served

Video

Satellite, cable, streaming
RF distribution, wire management
Installation, provisioning, service support

Telecommunications

HFC and FTTH installations
Drop bury, coax and fiber splicing
5G deployment, fixed wireless
Wireless and satellite internet

Consumer Electronics

IoT sensors and smart home devices
Modems, network extenders
TV mounting, home automation
Connected fitness/exercise equipment

Security

IP-based CAT5/6 wireless installation
System provisioning and upgrades
Equipment swaps and replacements

Smart Cities

LED lighting retrofits
Traffic and lighting control systems
Energy monitoring and analysis
Water management solutions
Full deployment, installation, program management

Channels

Residential
Multi-Dwelling Units (MDU)
Retail
Commercial
Smart Cities

Core Service Offerings

Nationwide W2 Workforce Deployment (background screens/ drug tested)
In-Home & Commercial Delivery
Product Installation & Provisioning
Product Sales, Training & Customer Education
Appointment Scheduling & Confirmations
Service Calls & Quality Assurance
Troubleshooting, Service & Customer Support
Call Center Operations
Equipment Upgrades & Swaps
Inventory, Fleet & Supply Chain Management
Warehousing & Product Delivery
APIs, KPIs, Analytics & Reporting

Turnkey. Flexible. Cost Efficient.

Nationwide technical workforce can support local to national fulfillment coverage
Scalable support services – staffing, scheduling, supply chain, training, support
System integration, APIs to directly schedule service/ installations
Real time analytics (work order status, back order, customer satisfaction, inventory)
NPS scores over 85 over last 10 years – 1M calls/ 400K audits
Safety focused management team
Proven reputation + track record of successful partnerships
Diversified industry capabilities